Privacy Policy

1. Information We Collect

We collect information in two ways: information you give us directly and information collected automatically when you use the Site.

Information You Provide

When you fill out a contact or estimate request form on the Site, we may collect your name, phone number, email address, property address, and any details you include about your project. We collect only what you choose to submit.

Information Collected Automatically

When you visit the Site, our hosting provider and any analytics tools we use may automatically collect certain technical data, including your IP address, browser type, the pages you visit, the time and date of your visit, and referring URLs. This information helps us understand how visitors use the Site and improve its performance.

Cookies

The Site may use cookies - small text files stored on your device - to remember your preferences and to support analytics tools. You can disable cookies in your browser settings at any time. Disabling cookies may affect how some parts of the Site function.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Contact you about your project via phone, email, or text
• Schedule on-site consultations and service appointments
• Improve the content and performance of the Site
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling unrelated to your service request.

3. How We Share Your Information

We may share your information in limited circumstances:

• Service providers. We use third-party tools to operate the Site and process form submissions (for example, form hosting and analytics platforms). These providers receive only the information necessary to perform their function and are not authorized to use it for any other purpose.
• Legal requirements. We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you if that occurs and your information becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purpose it was collected for - typically as long as we have an active or potential customer relationship with you, or as required by law. When information is no longer needed, we delete or anonymize it in a reasonable timeframe.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of receiving marketing or promotional communications from us at any time

To exercise any of these rights, contact us at the email address listed below. We will respond within a reasonable timeframe and in accordance with applicable law.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to or from the Site.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.

8. Children

The Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us: